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Media Contacts

Joint Information Centre

COVID Provincial Co-Ordination Plan
embc.covidjic@gov.bc.ca
236 478-1336

Jen Holmwood

Press Secretary
Deputy Communications Director
Office of the Premier
Jen.Holmwood@gov.bc.ca
250 818-4881

Ministry of Mental Health and Addictions

Media Relations
250 208 8438

For non-medical information relating to COVID-19:

Visit: www.gov.bc.ca/COVID19
Email: servicebc@gov.bc.ca
Or call: 1 888 COVID-19

Backgrounders

Enhanced virtual mental health supports during COVID-19

The Province is providing $5 million to expand existing mental health programs and services and launch new services to support British Columbians of all ages during the COVID-19 pandemic.

Enhanced virtual services will help all British Columbians with mental health needs arising from the COVID-19 pandemic, with a focus on adults, youth and front-line health-care workers.

All resources listed below can be found by clicking on “health care and mental health” online: www.gov.bc.ca/covid19

Virtual mental health supports for everyone:

  • BounceBack – Expanding access to free online, video and phone-based coaching and skills-building program so that more seniors, adults and youth who are experiencing low mood, mild to moderate depression, anxiety, stress or worry, can receive care. (Canadian Mental Health Association – BC Division). Available now. For more information, visit: www.cmha.bc.ca/covid-19
  • Virtual counselling services – Expanding access to virtual community counselling for individuals or groups at low or no cost. A list of community counselling agencies offering virtual support is online. Available now. For more information, visit: www.cmha.bc.ca/covid-19
  • Peer support and system navigation – Expanding access to virtual mentoring and supports by increasing the number of peer support and system navigation workers. (Canadian Mental Health Association). Available now. For more information, visit: www.cmha.bc.ca/covid-19
  • Living Life to the Full – Launching access to free virtual Living Life to the Full peer support and practical skills courses for coping with stress, problem solving and boosting mood. The eight-week course is led by a trained facilitator. (Canadian Mental Health Association – BC Division). Available now. For more information ,visit: www.cmha.bc.ca/covid-19
  • B.C. COVID-19 mental health self-assessment tool – Launching a set of mental health screening self-tests alongside the COVID-19 self-assessment tool. (Canadian Mental Health Association). Available April 20. For more information, visit: www.cmha.bc.ca/covid-19

Virtual support for front-line health-care workers:

  • Mobile Response Team (MRT) – In addition to supporting workers on the front lines of the overdose public health emergency, the MRT will also support the mental well-being and psychological safety of front-line health-care workers, specifically home-care and long-term care workers, who are experiencing exponential distress and mental health concerns in response to COVID-19. (Provincial Health Services Authority). Available now, 24/7. For more information, call 1 888 686-3022 or email: MRT@phsa.ca
  • Free online mental health first aid New online supports for front-line health-care workers to help them cope with any psychological effects they may be experiencing. (BC Psychological Association). Available now. For more information, visit: https://www.psychologists.bc.ca/covid-19-resources
  • Online resource hub – Expanding online resources to include information to improve psychological and social supports and provide strategies to help front-line workers take care of their mental health and well-being. (Canadian Mental Health Association – BC Division). Available April 20. For more information, visit: www.cmha.bc.ca/covid-19
  • Virtual peer support service Launching a phone and text-based peer support service, staffed by former long-term care and home support workers, to provide confidential emotional support to current workers, and referrals to other services and supports. (Canadian Mental Health Association – BC Division, SafeCareBC and other health partners). Available May 2020. For more information, visit: www.cmha.bc.ca/covid-19

Virtual mental health supports for youth:

  • Foundry Virtual Clinic Nine existing virtual Foundry centres are now accepting virtual walk-in counselling. A new provincewide youth-focused virtual clinic with counselling, peer support, primary care and family support for young people aged 12 to 24 and their families will be available via voice, video and chat. Available April 20, 2020. For more information, visit: www.foundrybc.ca

Virtual mental health supports for seniors:

  • BC211 – The Province has already expanded bc211, a provincewide information and referral service, to match seniors whose support network has been affected by the COVID-19 outbreak with volunteers. This service will take calls from people who would like to volunteer to help seniors in their community with basic needs, including grocery shopping and pharmacy drop-offs and check-ins. Available now. For more information, visit: http://www.bc211.ca/

Virtual mental health supports for victims of family or sexual violence:

  • VictimLink BC Immediate 24/7 crisis support for victims of family or sexual violence is available by phone through VictimLink BC’s 24/7 telephone service. Available now. For more information, call 1 800 563-0808 or email: VictimLinkBC@bc211.ca