To help people in crisis and to free police to focus on crime, a new crisis response team is now in Burnaby.

Four communities in the Lower Mainland – Abbotsford, Burnaby, Chilliwack and Coquitlam/Port Coquitlam – have launched Mobile Integrated Crisis Response teams, formerly known as Car Teams. These teams are staffed with mental-health professionals and police officers to help people in crisis who call police and need appropriate health-care services. 

“When people are in distress because of a mental-health emergency and they call police, we need to take the right steps to provide them with the care they need to stay safe and meet them where they are at,” said Jennifer Whiteside, Minister of Mental Health and Addictions. “With the new Mobile Integrated Crisis Response team in Burnaby, people in crisis will be met with appropriate, compassionate and comprehensive care, and a clear path to the help they need, supporting them on their road to wellness.”

The crisis response teams include health-care workers who can provide immediate support and mental-health assessments to those in crisis and connect people with local resources for ongoing help. This initiative, a collaboration between local law enforcement and health services, strengthens community safety by ensuring a rapid, care-focused response to mental-health emergencies, while allowing police to focus on crime.

“When police officers work alongside mental-health experts, it best serves those who are in a moment of crisis or distress,” said Mike Farnworth, Minister of Public Safety and Solicitor General. “By combining front-line workers' expertise, Burnaby MICR teams are strengthening the ability to respond to public safety challenges, better protecting communities, while connecting people in crisis to the appropriate services they need, when they need them. This initiative is a crucial component of our ongoing efforts to create a safer, more inclusive province.”

Natalie McCarthy, vice-president, regional care integration, Fraser Health, said: “Though a mental-health crisis can have a devastating impact on a person, when they are supported with compassion and respect it can make a significant difference in their recovery. With the launch of our Mobile Integrated Crisis Response teams, we are working alongside law-enforcement partners to foster important connections between people who need timely care and the vital supports and community services that will help restore their well-being and recovery.”

Expanding Mobile Integrated Crisis Response teams is part of the Province’s Safer Communities Action Plan, and supports the plan’s goal of creating safe, healthy communities for everyone. This initiative is part of the Ministry of Mental Health and Addictions’ historic $1-billion investment through Budget 2023 to urgently expand access to mental-health and addictions care, including increasing early intervention and prevention, harm reduction, treatment and recovery services, supportive and complex care housing, and more.

Quotes:

Anne Kang, MLA for Burnaby-Deer Lake –

“When people are in crisis, it’s important they are met with appropriate care. Mobile Integrated Crisis Response Teams are a vital resource that will help more people in Burnaby and the lower mainland struggling with their mental-health and substance-use. Not only that, but these teams will help connect more people in crisis to the supports they need to not only survive but thrive.”

Raj Chouhan, MLA for Burnaby-Edmonds –

“More people are struggling with mental health and addiction challenges across B.C. Mobile Integrated Crisis Response teams address gaps that currently exist for those in need of supports. Removing barriers and meeting the individuals where they are at, this offers care that is anchored by compassion and focused on the individual’s needs.”

Katrina Chen, MLA for Burnaby-Lougheed –

“These new Mobile Integrated Response team represent another step closer to supporting the mental health and well-being of community members in the lower mainland. I have heard about the gaps in our community and have learned how MICR teams can play a vital role in supporting us to address these.”

Janet Routledge, MLA for Burnaby North –

“Across the province, there are various services and programs that include health care and policing. Mobile Integrated Crisis Response teams are one type of service that pairs a police officer and a mental health professional to respond to mental health calls. Communities have long identified a need for crisis response services, and these new teams will help those who need it most.”

Quick Facts:

• In B.C., one in five interactions with police involve someone with a mental-health disorder.
• The Province has committed $3 million to launch MICR teams in nine communities across B.C: the four announced on Nov. 14, 2023, as well as teams in the West Shore, Prince Rupert, Squamish, Penticton and Vernon.
• Teams are already operating in Kamloops, Kelowna, Prince George, Fort St. John, Richmond, Surrey, Vancouver, North Shore, Nanaimo and Victoria.

Learn More:  

To learn about ways the Province is making communities safer for everyone, visit: https://strongerbc.gov.bc.ca/safer-communities

To learn about mental-health and substance-use supports in B.C., visit: https://wellbeing.gov.bc.ca

To see a PowerPoint presentation about the progress the Province is making in the “Building a Mental Health and Substance Use System of Care” report, visit: https://www2.gov.bc.ca/assets/gov/health/mental-health/building_a_mental_health_and_substance_use_system_of_care_snapshot.pdf