Nina Krieger, Minister of Public Safety and Solicitor General. (flickr.com)

Media Contacts

Ministry of Public Safety and Solicitor General

Media Relations
778-405-3306

Backgrounders

What people are saying about HealthIM

Grace Lore, MLA for Victoria-Beacon Hill –

“HealthIM is an important tool that strengthens how police and health-care partners work together to create better outcomes for people, while also optimizing police time and resources.”

Diana Gibson, MLA for Oak Bay-Gordon Head –

“In an emergency, every second counts. That’s why we are taking action to ensure first responders have better information in real time, helping them respond safely and connect people to care more quickly. This is an important step in improving support for mental health in our community.”  

Lana Popham, MLA for Saanich South –

“By improving communication between police and health-care teams, HealthIM will help people in crisis access the support they need sooner. This initiative strengthens community safety and supports better outcomes.”

Darlene Rotchford, MLA for Esquimalt-Colwood –

“HealthIM strengthens how police and health-care teams work together during mental-health emergencies. By giving officers clearer information in real time and helping connect people to the right supports faster, this initiative will improve safety and support better outcomes for individuals and families in our community.”

Ravi Parmar, MLA for Langford–Juan de Fuca –

“HealthIM gives first responders tools that support safer, more informed decisions during mental-health emergencies. This investment strengthens community safety and helps ensure people in crisis are connected to care with dignity and compassion.”

Marianne Alto, mayor of Victoria –

“Individuals experiencing mental-health challenges require compassionate and informed responses, and HealthIM will help support this work. By equipping police officers with tools to assess risk and communicate effectively with health-care partners, we can intervene earlier and connect people to the care they need. This approach improves outcomes for individuals in crisis and eases pressure on emergency rooms and police resources, creating a safer, healthier community for everyone.”

Dean Murdock, mayor of Saanich –

“HealthIM provides Saanich Police officers with essential tools to support individuals facing mental-health and addiction challenges and contributes to our community's overall well-being. By enabling a more compassionate and effective response to community members in crisis, this tool not only aids those in immediate need but also reinforces our collective commitment to creating a supportive, caring environment where everyone can thrive and feel secure.”

Barbara Desjardins, mayor of Esquimalt –

“HealthIM represents an important step forward in how communities like Esquimalt support people experiencing mental-health crises. By strengthening communication between police and health-care providers, this tool helps ensure responses are informed, compassionate and focused on connecting people to the right care at the right time.”

Scott Goodmanson, mayor of Langford -

“Communities today are facing increasingly complex social challenges, and it’s essential that we embrace innovation to better support people in crisis. We support the Province’s leadership in advancing tools like HealthIM, which will enhance collaboration between front-line responders and health-care partners, uphold the dignity of individuals in crisis and help build a safer, healthier community for everyone.”  

Doug Kobayashi, mayor of Colwood – 

“Providing compassionate service to someone facing a mental-health or substance-use crisis while protecting public safety is one of the most challenging and important roles police officers face. Implementing tools like HealthIM to de-escalate complex and volatile situations and connect people to the health-care services they need is a vital step in supporting successful outcomes and safe communities.”

Dean Duthie, chief constable, Saanich Police Department –

“HealthIM puts real-time mental-health decision-making tools in the hands of our officers, enhancing their ability to make evidence-based decisions that are compassionate, effective and trauma informed. This technology has the potential to reduce apprehensions under Section 28 of the Mental Health Act, reduce hospital wait times for our officers and support alternative outcomes for members of our community in need of care. I am optimistic that this initiative will have a positive impact on our officers and in our community.”

Chief Supt. Bruce Singer, commander, Island District, BC RCMP –

“For RCMP detachments across Vancouver Island, HealthIM enhances how our officers respond to mental-health-related calls by providing timely, consistent information that supports safer decision-making and stronger collaboration with health-care partners. This tool helps our members focus on de-escalation, reduces delays in connecting people to care and supports more efficient use of police resources across our diverse Island communities. As HealthIM continues to be implemented, it further strengthens service delivery and improves outcomes for both the public and our officers.”

Fiona Wilson, chief constable, Victoria Police Department –

“At VicPD, we’re proud to be among the agencies implementing HealthIM to strengthen how we respond to mental-health crises. By using consistent data rather than subjective interpretation, HealthIM helps police, health care and community partners make better-informed decisions together. As this system expands across British Columbia, it’s creating a safer, more compassionate and co-ordinated approach to connecting people with the care and support they need.”

Ian Lawson, chief constable, Central Saanich Police Department –

“The launch of HealthIM across our regional police agencies marks a significant step forward in how we respond to individuals experiencing mental-health crises. This technology empowers our officers with real-time tools to assess situations more effectively and collaborate directly with health-care professionals. HealthIM helps us provide safer, more compassionate service to those in need.”

Julie Chanin, chief constable, Oak Bay Police Department –

“HealthIM bridges the gap between police and health care, allowing for a more compassionate, person-centred response and ensuring individuals get the right help, in the right place, at the right time. By integrating real-time information between police and health care, HealthIM gives us a clearer picture of what’s happening across the province. That insight helps us plan better, identify trends and continue building a system that meets people’s needs before crisis occurs.”

Translations

Translation files are incoming and will be available shortly.