New urgent and primary care centre opens in Vancouver (

Media Contacts

Ministry of Health

250 952-1887 (media line)

Vancouver Coastal Health

604 202-2012


Vancouver Southeast Urgent and Primary Care Centre

The Vancouver Southeast UPCC will open on March 29, 2022, and is located at 5880 Victoria Dr.

  • It will feature improved access to care through extended weekend and evening hours.
  • The centre will be open seven days a week, 365 days per year, including holidays, once fully operational.
  • Patients can self-refer for their urgent care needs or be referred by community service providers, other health-care professionals and agencies.
  • People can also schedule appointments, but it is not required to access services. During busy periods, appointments will be prioritized based on urgency.
  • Patients requiring laboratory testing beyond simple specimen collection will be provided with requisitions for lab tests to be completed at nearby laboratories.
  • Of the 151,000 people in the Vancouver South community, approximately 9.1% of patients are considered unattached to a primary care provider.
  • The following chronic conditions are prevalent in the Vancouver South Local Health Area: hypertension, osteoporosis, asthma, diabetes and osteoarthritis.
  • Approximately 27.5% of visits to Vancouver General Hospital’s emergency department in 2020-21 were triaged as relatively low acuity. Many of these visits could be dealt with in alternative settings such as a UPCC.
  • Total capital costs for the Vancouver Southeast UPCC are estimated to be $3.81 million.
  • The UPCC will be 478 square metres (5,150 square feet) and will include reception, consultation room, triage/assessment room and eight exam rooms, along with additional areas to help with patient flow and treatment. The UPCC is located close to medical imaging, laboratory service and a pharmacy.
  • UPCCs are part of a comprehensive provincial strategy to transform B.C.’s health system by bringing together and coordinate teams of health-care providers, services and programs to make it easier for people to access care, receive follow-up care and connect to other services they may need.