Taking action to improve working conditions for app-based gig workers (flickr.com)

Media Contacts

Ministry of Labour

Media Relations
250 213-8637


Proposed employment standards, protections for ride-hailing, food-delivery workers

Minimum wage:

  • Establish a minimum earnings standard of 120% of B.C.’s general minimum wage (currently $16.75) and apply it to engaged time.
    • Engaged time begins when a worker accepts an assignment through its completion.
    • Engaged time does not include the time spent waiting between assignments. This is the rationale for adding a 20% premium.
  • Platform companies will top up the difference when the earnings paid in a pay period do not meet the minimum earnings standard for the engaged time worked.
  • Tips are not included in the minimum earnings calculation.


  • Establish an additional compensation standard to recognize the costs that workers incur when using a personal vehicle for work.
  • The Ministry of Labour will be consulting with workers, platform companies and others to determine an appropriate compensation standard. 

Tip protections:

  • Prohibit platform companies from withholding tips or making deductions from tips.

Pay transparency:

  • Ensure that when platform companies offer an assignment to a worker, that worker can see the earnings for completing the assignment.
  • Platform companies will also be required to provide workers with wage statements every pay period so workers can ensure they are paid correctly.

Destination transparency:

  • Platform companies will be required to provide all pickup and delivery locations for each assignment. 
  • This will allow workers to assess the desirability and safety of assignments before accepting them.

Suspensions and terminations:

  • Platform companies will be required to inform a worker in writing of the reason for a suspension or deactivation of their account.
  • Platform companies must also provide a review process that allows workers to present their side and supporting evidence.
    • In response to a review, companies must provide a written explanation of their final decision.
  • Platform companies will be required to give written notice or compensation for length of service if they want to terminate a worker’s account unless there is just cause for the termination.

Workers’ compensation coverage:

  • Workers’ compensation coverage from WorkSafeBC will be extended to ride-hailing and food-delivery workers.
  • Workers will be eligible for workers’ compensation benefits, including vocational rehabilitation services, for work-related injuries.
  • Platform companies will be responsible for:
    • registering for coverage with WorkSafeBC and paying premiums;
    • following health and safety rules to keep workers safe;
    • reporting injuries and diseases; and
    • investigating significant incidents.

Intended legislative approach

Amendments will be made to the Employment Standards Act (ESA) and the Workers Compensation Act (WCA) to define online platform workers and to ensure that ride-hail and food-delivery workers will be considered employees, specifically for the purposes of the ESA and WCA. The protections and standards described above will then apply to all workers in the industry regardless of whether they are employees or independent contractors under any law.

To protect the flexibility that workers value and address their top priorities, alternate standards for this industry will be created within the ESA while some of the Act’s existing provisions will not apply at this time.

Standards in the following areas will not be established at this time under the ESA for ride-hailing and food-delivery workers, but government will continue to monitor these areas:

  • hours of work and overtime;
  • statutory holidays;
  • paid leaves; and
  • annual vacation.