New regulations bring fairness for gig workers (

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Ministry of Labour

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New employment standards, protections for ride-hailing, delivery workers

Minimum wage:

  • B.C. is establishing a minimum wage of $20.88, which is 120% of B.C.’s general minimum wage (currently $17.40) and apply it to engaged time.
    • Engaged time begins when a worker accepts an assignment through its completion.
    • Engaged time does not include the time spent waiting between assignments. This is the rationale for adding a 20% premium.
    • Platform companies will top up the difference when the earnings paid in a pay period do not meet the minimum earnings standard for the engaged time worked.
    • Tips are not included in the minimum earnings calculation.
    • Like other minimum wages in B.C., this minimum wage will increase annually by the rate of inflation.


  • The regulations establish an additional compensation standard to compensate workers for the costs they incur when using a personal vehicle for work, during engaged time.
    • $0.45 per-km for ride-hailing assignments.
    • $0.35 per-km for delivery assignments, including for e-bikes or scooters.
    • The rates are based on the estimated per-km cost of operating a vehicle in B.C.
    • The rates are higher for ride-hailing as law requires these workers to use vehicles no more than 10 years old, while delivery workers can use vehicles of any age.

Tip protections:

  • Prohibit platform companies from withholding tips or making deductions from tips.

Pay transparency:

  • Ensure that when platform companies offer an assignment to a worker, that worker can see the estimated earnings for completing the assignment.
  • Platform companies will also be required to provide workers with wage statements every pay period so workers can ensure they are paid correctly.

Destination transparency:

  • Platform companies will be required to provide all pickup and delivery locations (within 300 metres) when offering an assignment to a worker. Workers will also be provided the final destination when the offer is accepted. 
  • This will allow workers to assess the desirability and safety of assignments before accepting them.

Suspensions and terminations:

  • Platform companies will be required to inform a worker in writing of the reason for a suspension or deactivation of their account.
  • Companies may no longer suspend workers indefinitely. In most cases when workers are suspended, within 14 days companies must either reinstate the worker or terminate their account.
  • Platform companies are required to give written notice or compensation for length of service if they want to terminate a worker unless there is just cause for the termination.

Workers’ compensation coverage:

  • Workers’ compensation coverage from WorkSafeBC will apply to ride-hailing and delivery workers.
  • Workers will be eligible for workers’ compensation benefits, including vocational rehabilitation services, for work-related injuries.
  • Platform companies will be responsible for:
    • registering for coverage with WorkSafeBC and paying premiums;
    • following health and safety rules to keep workers safe;
    • reporting injuries and diseases; and
    • investigating significant incidents.