Summary:
- New urgent and primary-care centre is opening March 26, 2026, offering year-round, seven-day access to urgent, primary care for people in Port Coquitlam, surrounding communities
- The facility, at 150-820 Village Dr., has capacity for approximately 60,000 patient visits annually
- Through a team-based model, it will provide urgent primary care for non-emergency health concerns that need attention within 12-24 hours, such as sprains, minor infections and cuts requiring stitches
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Residents of Port Coquitlam and surrounding communities will have improved access to timely, team-based care with the opening of a new urgent and primary-care centre (UPCC) on March 26, 2026.
“UPCCs play a key role in closing gaps in access to urgent, non-emergency health services, particularly for people who are waiting to be connected with a family doctor or nurse practitioner,” said Josie Osborne, Minister of Health. “Soon, residents of the Tri-Cities will have greater access and a clear pathway to connect with a family practitioner. By expanding UPCCs, we are strengthening primary care and improving access to health services for more communities.”
The new UPCC, at 150-820 Village Dr. in Port Coquitlam, will provide urgent care and eventually primary-care attachment. It will operate seven days a week from 9 a.m. until 8 p.m., including statutory holidays, and has the capacity to accommodate approximately 60,000 patient visits annually.
Timely, team-based care, close to home
The centre will deliver team-based care, bringing together physicians, nurse practitioners, nurses, social workers, counsellors and allied health professionals, and it will open with a clinical staffing complement of approximately 20 full-time equivalent (FTE) staff. At full capacity, the 25.18 FTE clinical staff will be supported by 9.68 FTE administrative staff.
UPCCs provide interdisciplinary team-based primary care for people who need support within 12-24 hours for non-urgent primary-care health concerns, such as sprains, cuts requiring stitches, fevers and minor infections that do not require emergency department services. They are designed to meet a range of primary-care health needs, including connecting patients to specialized services and supporting the self-management of chronic conditions.
“Getting the care you need, when you need it, close to home makes a real difference,” said Dermot Kelly, president and CEO of Fraser Health. “The new Port Coquitlam Urgent and Primary Care Centre gives people in the Tri-Cities a local option for timely care where they live, work and raise their families. This centre is a reflection of our commitment to being there for our community, and I’m truly grateful to our teams and partners whose dedication and collaboration have brought this important resource to life.”
Care will be provided mainly through in-person visits, with virtual care available as needed. All patients will be triaged at the start to determine their care needs and the most appropriate sequence of providers.
Part of B.C.’s plan to strengthen primary care
The ministry has committed more than $6 million in annual operating costs and a one-time amount of more than $890,000 in startup funding to establish the Port Coquitlam UPCC. The total capital cost is approximately $9 million, funded jointly by the Province, Fraser Health and the Eagle Ridge Hospital Foundation.
The Province is committed to providing timely, high-quality care when and where people need it. The Port Coquitlam UPCC is a key part of B.C.’s plan to strengthen primary care, improve access to same-day urgent and primary care, connect people to co-ordinated, team-based services in their community, and ease pressure on hospital emergency departments.
Quick Facts:
- The Port Coquitlam UPCC occupies a 1,000-square-metre (11,000 square feet) facility leased and operated by Fraser Health.
- Co-located X-ray services are planned for the site and the facility will incorporate point-of-care ultrasound and digital X-ray capability, working alongside Eagle Ridge Hospital Foundation.
- The UPCC also features a low-stimulation quiet space to support patient care.
- This is the 13th UPCC in the Fraser Health region and 46th in the province.
Learn More:
- To learn more about UPCCs in the Fraser Health region, visit: https://www.fraserhealth.ca/Service-Directory/Services/primary-care-services/urgent-and-primary-care-centre
- To sign up to be matched with a family doctor or nurse practitioner on the Health Connect Registry, visit: https://www.healthlinkbc.ca/health-connect-registry
- To learn more about the Province’s primary-care strategy, visit: https://news.gov.bc.ca/releases/2018PREM0034-001010
A backgrounder follows.
