Media Contacts

Ministry of Health

250 952-1887 (media line)

Interior Health

1 844 469-7077 (media line)


Rutland urgent and primary-care centre, community health centre
Updated April 17, 2023, for clarification
  • The Rutland Urgent and Primary Care Centre (UPCC) will be at 150 Hwy. 33 W. in Kelowna.
  • It will offer improved access to care through extended weekend and evening hours.
  • People can self-refer to the clinic for their urgent and primary-care needs. Patients can also be referred by community service providers, health-care professionals and agencies.
  • People can also schedule appointments. During busy periods, appointments will be prioritized based on urgency.
  • Patients requiring laboratory testing beyond simple specimen collection will be provided with requisitions for lab tests to be completed at nearby laboratories.
  • Over the next 20 years, the population of Central Okanagan is projected to increase from 229,400 in 2021-2022 to 312,700 in 2040-2041.
  • The five top identified chronic conditions in the Central Okanagan are hypertension, episodic mood and anxiety disorders, asthma, osteoarthritis and heart disease.
  • In January 2023, the Ministry of Health approved $4.2 million to support capital costs for the UPCC.
  • The UPCC is 668 square metres (7,200 square feet) and will include a reception, waiting area and exam rooms.
  • The UPCC will staff 31.3 full-time-equivalent positions.
    • 5.4 family physicians
    • 7.4 nurse practitioners
    • 11 registered nurses
    • 4.1 social workers
    • 2.4 physiotherapists
    • 1 life-skills worker
  • UPCCs are part of a comprehensive provincial strategy to transform B.C.’s health system by bringing together and co-ordinating with health-care providers, services and programs to make it easier for people to access care, receive followup care and connect to other services they may need.
  • The Central Okanagan Primary Care Network was approved for implementation in early 2020.
  • The Central Okanagan has three distinct primary-care networks – Central Kelowna, Rutland-Lake Country and West Kelowna-Peachland.
  • Although the primary-care networks are distinct in terms of geography, the service delivery and care co-ordination are managed seamlessly across the entire Central Okanagan.

Proposed community health centre

  • Community health centres are typically community-governed, not-for-profit organizations.
  • The services provided are tailored to meet the health needs of people who would otherwise face barriers to care in the communities the centres serve.